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GAI and chatbots

Brief description 

Generative Artificial Intelligence (GAI), such as chatbots, are examples of Large Language Model (LLM) that can answer questions and generate text so that the end result resembles something produced by a human. The emergence of GAI at the universities has an impact on many aspects of teaching and exams, which educators should take into consideration.

GAI and chatbots in education

We are educating students for a labour market increasingly characterised by technology that uses GAI. By being at the forefront of chatbots and teaching our students how to use them, we can prepare our students for their future on the labour market.  

Of course, like all technology, chatbots have their limitations and there are several ethical aspects we need to consider when using them. That’s why it’s essential that we learn to use them with integrity – which is also something we can educate and teach our students.  

GAI and exams

From the fall of 2024, students are allowed to use generative artificial intelligence (GAI) in all exams at AU unless it is explicitly stated in the academic regulations or course description that they may not.

The new rules have been implemented in the individual academic regulations and course descriptions, therefore it might be beneficial to read these and understand how it applies to your course(s).

Worth considering about GAI in exams:

  • The university’s rules about academic cheating and plagiarism also apply to papers and assignments where students use GAI. See AU’s rules on exam cheating
  • If students use GAI-generated content (text, images, etc.) in their exam paper, they must reference it as they would any other source. 
  • If students use GAI when writing their exam paper, they must complete and submit a declaration as an attachment when they submit their exam – in which they describe how they have used GAI. This declaration and description will not be part of the students’ grade unless they refer to their use of GAI in the methodology section of their paper. Students will not be required to submit a declaration if they use GAI during on-site exams where GAI is allowed.

How can chatbots be used in teaching? 

GAI and chatbots can be used as a valuable resource to generate ideas, creative inputs and text. As such, they also have the potential to support members of teaching staff and students in their academic work, provided we appraoch them consciously, reflectively and critically. 

Here are some examples of what GAI and chatbots can be used for at university and some things to consider when using them.

Teaching students about chatbots

Your students need to know how they may and may not use chatbots. Have a discussion with your students about the limitations of chatbots and the ethical implications of using them. It’s important that students develop a better understanding of how they can use chatbots in a responsible way. It could be relevant to discuss: 

How to use chatbots responsibly

How to use chatbots responsibly within the framework of the course/subject and in a way that does not constitute cheating. This also relates to the general advice and guidelines on academic standards – which students can read more about on AU Studypedia.

Plagiarism and cheating

Students should be aware of AU’s rules on plagiarism and ensure that they provide correct references when taking text from other sources, including chatbots. 

Chatbots and reliability

Students should be aware that they cannot trust all the information they get from chatbots. Chatbots such as ChatGPT are often based on text from the internet, which is not always correct. It is therefore important that students check the reliability of the information elsewhere. 

How to reference chatbots

If the form of examination allows the use of GAI, students must know how to refer to the chosen chatbot. You can find guidance on how to refer to GAI and chatbots at the AU Library.

The limitations of chatbots

Students should be aware that chatbots are a tool and not a replacement for their own critical thinking and writing. They are always required to exercise their own assessment and expertise when using chatbots. 

How the students use chatbots

Ask students how they use chatbots so that you can learn more about their practices. Perhaps you can find an interesting way to integrate this into your teaching. 

Materials for students

Students can find more information and inspiration on how to use chatbots in connection with their degree programme on AU Studypedia.

Using chatbots in the classroom

You can use chatbots either as a resource to improve the students’ academic and study competencies or as a current topic that you examine from an academic perspective. There are many ways to do this.

Here are a few suggestions: 

Chatbots as a current topic 

  • Discuss the use of chatbots from an academic angle. Take advantage of the fact that chatbots are a current topic and discuss their use from an academic perspective, for example a legal, philosophical, ethical, pedagogical or technical perspective. 
  • Take the Turing test. Ask the students to write answers to a number of academic questions before class. In class, ask the students to guess whether a given answer has been written by one of their fellow students or by a chatbot. You can do this using a Mentimeter poll or a show of hands. (The Turing test is a way of determining whether a machine can exhibit intelligence equivalent to a human.) 
  • Bust the myths: confirm or reject the chatbot’s answer. Students should adopt a critical approach to the chatbot’s answers and, if relevant, find sources for its answers to specific questions. This will train the students’ critical awareness and give them an insight into the chatbot’s limitations. 

Chatbots as a resource 

  • Conduct a feedback activity. The students write a piece of text and ask the chatbot for suggestions to improve it (focusing on specific feedback points, if possible). After this, the students improve their own text. If relevant, this could form part of a larger feedback process that includes subsequent peer or teacher feedback. 
  • Ask good academic questions. Students ask the chatbot different versions of the same academic question and reflect on the chatbot’s answers. They can reflect on the types of answers they receive, whether the chatbot understood the question when it was reformulated, or whether the chatbot gave generic answers. By doing this, the students will train themselves to ask good academic questions. 
  • Analyse the chatbot’s answer from a particular academic perspective, for example its ability to add to a rhetorical argument, to produce a specific text genre, or to translate text.   
  • Generate precise formulations. Students can ask the chatbot to suggest ways to vary the title of a text or to change the angle of a research question or hypothesis. 
  • Test how much the students know. Students define or describe a topic and then compare their text with the chatbot’s text. By comparing the texts, students can identify knowledge overlap, knowledge gaps and ways of communicating knowledge. 

 

Getting to know chatbots as a teacher

Try out chatbots like ChatGPT for yourself and experiment with ways to use them within your academic field. It’s a good idea to get to know the technology so that you can teach the students about it and be a good role model for how chatbots can be used within your subject. Here are just a few examples of how you can work with chatbots: 

  • Get feedback on your own text by asking a chatbot for suggestions for improvement. 
  • Get help brainstorming titles or formulations of research questions. 
  • Avoid writer’s block by letting a chatbot inspire you to start writing about a specific topic. 
  • Get a brief introduction to a topic, concept or theory, which can act as a starting point for your own, more in-depth study. 
  • Get an objective view of data by asking the chatbot to identify patterns in a text. 

Using chatbots to support students’ academic work

Chatbots can be a valuable resource for students’ academic work. Of course, students should not use chatbots to produce their text, but, if they use chatbots wisely and responsibly, they can help improve students’ understanding of academic content and assist them with the writing process. Students can use chatbots like ChatGPT to: 

Get feedback on their own text

Students can give the chatbot a text excerpt, such as a report or an analysis, and ask the chatbot to give feedback on the grammar, coherence and clarity in the text. 

Suggest alternative formulations

Students can ask the chatbot to suggest ways to vary the title of a text or to change the angle of a research question or hypothesis. 

Get started on their writing

The chatbot can help students get started on their writing by giving them initial suggestions for sentences or paragraphs, which the students can then work on. This can be helpful for students who often experience writer’s block. 

Understand a topic better

A chatbot can be a good tool for students to get a quick overview of a complicated topic, theory or concept before they investigate it in more detail and depth. 

Assist with the reading process

Students can use chatbots to get a basic understanding of a primary text, especially if the text is complicated. This could make it easier for students to relate to the text and to know what they should take from it and how they should approach it. Students can learn more about reading strategies on AU Studypedia.

Examples of how teachers use chatbots

Examples of how students can use chatbots

A teacher from BSS has created a focus group with their students and asked about their use of chatbots.

Students use AI tools for:

  • Preparation for teaching (e.g., summarizing articles and clarifying concepts)
  • Support in the classroom (e.g., clarifying concepts, generating answers, and facilitating group discussions)
  • Exam preparation (e.g., explaining concepts, providing examples, and interpreting results)
  • Thesis preparation (e.g., topic selection and proposal writing) 

Concrete examples from students

We asked some students how they use ChatGPT in connection with their degree programme. Here are some of the things they said: 

"I used the bot to find a summary of John Dewey's educational philosophy, as I couldn't process the massive number of search results that appeared on Google. So I used ChatGPT to find the ‘canned’ version, and then I could easily continue my search using the different buzz words on Google"

- 2nd semester Master’s degree student, ICT-based educational design 

"I have used the chatbot to clarify concepts and theorists and to discuss the two theories I used in my assignments, to see if I was on the right track in my own discussion. It confirmed to me that my understanding of the theories and their differences and similarities was legitimate, but it did not give me an adequate answer. So I have used it to develop my professional understanding while writing the assignment."

 - 6th semester Bachelor’s degree student, Educational Science

"I have used ChatGPT to revisit and get an overview of Max Weber and his theories instead of diving into the heavy text again. Here, the results were of fluctuating quality. In general, in relation to theories, GPT can point you in the right direction, a bit like google scholar, but I have also experienced that it has been wrong."

 - 2nd semester Master’s degree student, Arts 

"I have used ChatGPT to revisit and get an overview of Max Weber and his theories instead of pulling out the heavy text again. Here the results were of fluctuating quality. In general, in relation to theories, GPT can point you in the right direction, a bit like google scholar, but I have also experienced that it has been wrong."

- 4th semester Bachelor's degree student, Computer technology



Contact

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